Digital forge

IT SOLUTIONS

How we can help your business?

DF IT Solutions offers a local, remotely managed IT department for businesses. You’ll get your own IT director, high-quality support from our help desk, and access to a team of experts – all at a fraction of the cost of hiring your own.

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Asses

We start by taking a good look at your IT environment and provide you with a clear service
proposal based on your needs.

Optimize

We document and streamline your IT infrastructure so that we can support and manage it
efficiently.

Manage and Support

We install our remote support software and take over responsibility for managing your
computer infrastructure.

BENEFIT.01

Outstanding Customer Support.

We start by taking a good look at your IT environment and provide you with a clear service proposal based on your needs.

BENEFIT.02

Single point of service

Tired of service providers playing the blame game with each other? At DF IT Solutions, every IT problem is our problem. If an issue is outside of our control, we’ll deal with your IT vendors on your behalf.

BENEFIT.03

Manage and Support

We install our remote support software and take over responsibility for managing your computer infrastructure.

BENEFIT.04

Affordable Expertise

When you partner with us you gain your own IT department and access to our team of experts, at a fraction of the cost of hiring internal IT staff.

BENEFIT.05

Improved Productivity

We’ll help you make your business more efficient and competitive by using technology in the right way.

BENEFIT.06

More Free Time

You have a business to run and shouldn’t be spending time fixing your IT problems. You can stay in control of cost and direction while we sweat the details.

BENEFIT.07

Peace of Mind

Are your backups being done correctly? Is your network secure and your information safe? We’ll stress the details so you can get a good nights rest.

BENEFIT.08

Reduced Down Time

Break-Fix IT companies make money every time your systems go down. Our business model runs on a flat monthly fee ensuring we spend time maintaining your systems and preventing issues before they occur.

FEATURE.01

Fast Support Times

Your employees will get access to our high-quality support help desk. Give us a call or send us an email and your issue will be quickly resolved by one of our experts

FEATURE.02

Your own IT Director

Your director will assist you with issues that fall outside the scope of support such as vendor relationships, strategic planning, equipment purchases and special projects.

FEATURE.03

Proactive Maintenance

We’ve automated server and computer maintenance tasks to keep your services and devices running smoothly while increasing their useful life. We’ll also keep your software and operating systems up to date to ensure optimal security and stability.

FEATURE.04

24/7 Monitoring

We keep an eye on your systems at all time and provide a fast response to all types of incidents. Our experienced system administrators handle those issues as part of your support plan.

FEATURE.05

Obsessive Backups

We provide and manage a complete backup and disaster recovery solution with multiple levels of redundancy so that you never lose an important file again.

FEATURE.06

Integrated Security

We manage your Anti-spam, VPN, Antivirus, Firewall and WiFi to keep your network secure without getting in your way.

FEATURE.07

Documentation and Asset Management

We’ll maintain up-to-date documentation of your computer network as well as an inventory of your systems, licenses and software vendors.

FEATURE.08

Projects

Our team of experts is at your disposal to plan and execute your projects – big or small.

Your Options.

Cloud Backups

Cloud backups provide an efficient and secure way to store critical data in multiple geographical locations to protect against theft, fire and natural disasters.

Office 365 and Gsuite

Office 365 and Gsuite provides powerful email features, contact management, calendar sharing, mobile device sync and a huge amount of extra features.

Webhosting

We can host your website and manage your domains and DNS services for you. On our high-performance hosting service is offered exclusively to our managed customers and includes sysadmin-level support.

Co-Managed IT Support

We can complement your existing IT team by providing governance, help desk, system
administration, monitoring and project consulting as independent services.

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Testimonials

“It is our great pleasure to recommend Digital Forge IT Solutions. They have been assisting our company with all our IT support and needs for the last 8 years. We thoroughly enjoy working with them and have come to know their team as a truly valuable asset. They are honest, dependable and incredibly hard-working. Their knowledge and expertise in IT bring a huge competitive advantage to our company. Without a doubt, we can confidently recommend Digital Forge IT Solutions to any company that requires top-notch IT expertise or assistance.”

Nicholas Rogerson, General Manager, QTS.

“We happily recommend the high-quality services of Digital Forge IT Solutions. Their prices are very reasonable compared to other IT companies in the market. We have been very satisfied with their services since we started working with them 4 years ago. As per FAIS, we need to secure all our client information and working with Digital Forge IT Solutions has made it easy for us to comply with legislation. We can confidently recommend their services to any company.”

Susan Lombaard, SLM.

“Prior to using Digital Forge IT Solutions we never had much regard for IT companies. Other IT companies overcharged us and never delivered on their service promise. We are thankful for the day we met with Digital Forge IT Solutions. They are honest, reliable and always available. Having Digital Forge IT Solutions on our side has been a great comfort in this stress-filled world. We want to thank them for always going the extra mile. Every business should be blessed with an IT company like yours on their side.”

Marquerite Yates, CCB.

Associations

Drop us a message and we will get back to you!

Contact us.

Call us now!

+27 (0)10 005 2366

9th Floor, Atrium on 5th Building,
5t Street,
Sandton, 2196

info@digitalforge.co.za

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